Taxify Operations UK Limited (Companies House registration number: 11063356) (Information Commissioner's Office Registration Number: ZA308753), and its group companies Taxify OÜ (a limited company incorporated and registered in Estonia, registration code 124178434) and Taxify BV a corporation organized and existing under the laws of the Netherlands, having its registered office in Radarweg 29, 1043NX Amsterdam, together, "Taxify" or "we" set out below how we use your personal data.
Taxify collects and processes personal data of:
The processing of geographical location data is necessary for use of the Taxify app.
Taxify collects data about you which may include:
Taxify collects and uses personal data for purposes of providing the Taxify apps, including as follows:
We only use your e-mail address and phone number for sharing our product related marketing messages if you have given your consent on the taxify.eu website or in the Taxify app. If you no longer wish to receive direct marketing messages, please click the "Unsubscribe from direct marketing messages" link in the header of our e-mail or Profile section of Taxify mobile App.
We collect the following types of personal data:
We collect and process personal data of drivers for verifying the driver's qualifications for pursuing this professional activity and safeguarding the contractual relations associated with the Taxify app service, including resolving any driver service quality issues and monitoring your compliance on an ongoing basis. The personal data of drivers may be handed over to the entities listed at https://taxify.eu/en-gb/cities.
Taxify's dispatch operator can see the geographic location of a driver, information on dispatches and the times of using the service. If a driver would like for his or her geographic location not to be visible to the dispatch operator, he or she can disable the app by tapping the "Quit" button.
The personal data of users is only disclosed to those drivers who have activated the Taxify app; in such case, they will see the name, telephone number and geographic location of the user;
After providing the service, the name of the user will remain visible to the driver for 24 hours. This is necessary for drivers to resolve any issues associated with service provision, e.g., to contact the customer if something was left behind in the car;
Any feedback on the quality of the service is anonymous and drivers do not receive information on the names and telephone numbers of the users who provided feedback;
Taxify will disclose personal data to our third party service providers, who may be located in countries outside of the EEA, subject to contracts with those third parties. These may include IT or payment services providers or driver verification checks providers. Our payment provider, Ayden, is fully PCI DSS 3.2 compliant as a Level 1 Service Provider;
We may also share personal data with local licensing bodies, law enforcement, for legal reasons or if there is a change in ownership if our business or assets.
If you would like to delete the personal data collected by us, please submit a written request to our customer support via firstname.lastname@example.org. After receiving the request we will delete the account if there are no any outstanding payments or as required for legal reasons. After account deletion the associated personal data will be anonymized.
Please note that the deinstallation of the Taxify app in your device does not cause the deletion of your personal data. If you want to delete your personal data collected by Taxify, please send a written request by email as indicated above. You should also bear in mind that the request to delete personal data is possible only if we delete your account and always subject to our legal requirements to retain any personal data. As a result of that you will not be able to use Taxify services under your existing account.
If you wish to access or correct your personal data or have any other concerns about the processing of your personal data by Taxify, please contact us email@example.com. Please be aware that Taxify may charge you a small fee of £10 for any such service.
If you have any questions or concerns about this privacy statement or your personal data, please contact us at firstname.lastname@example.org.